Effective Date: January 1, 2025 Last Updated: January 1, 2025
1. Introduction
Welcome to Trivest ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform at trivests.com. By using Trivest, you agree to this policy. If you disagree, please stop using our platform immediately.
2. Information We Collect
Personal Information
- Full name, email address, phone number, date of birth
- Government-issued ID (for identity verification)
- Bitcoin wallet address
Financial Information
- Transaction history, investment amounts, deposit and withdrawal records
Technical Information
- IP address, browser type, device info, cookies, and usage data
Communications
- Support messages, feedback, and inquiries
3. How We Use Your Information
- To create and manage your Trivest account
- To process your investments, deposits, and withdrawals
- To verify your identity (KYC/AML compliance)
- To send account updates and important notifications
- To provide customer support
- To improve our platform and user experience
- To detect and prevent fraud or unauthorized activity
- To comply with legal and regulatory requirements
4. Cookies
We use cookies to improve your experience on Trivest:
- Essential Cookies – Keep the platform running properly
- Analytics Cookies – Help us understand how you use our site
- Security Cookies – Protect your account from unauthorized access
You can manage cookies through your browser settings, but disabling them may limit some features.
5. Sharing Your Information
We never sell or rent your personal data. We may share it only with:
- Service Providers – Trusted partners who help run our platform (payment processors, KYC providers, hosting services)
- Legal Authorities – When required by law or court order
- Fraud Prevention – To investigate suspicious or illegal activity
- Business Transfers – In the event of a merger or acquisition
- Your Consent – When you explicitly authorize us to share
6. Data Security
We take security seriously and use:
- SSL/TLS encryption on all connections
- Two-Factor Authentication (2FA)
- Cold storage for digital assets
- Regular security audits
- Strict internal access controls
No system is 100% secure. We encourage you to use strong passwords and enable 2FA on your account.
7. Data Retention
We keep your data as long as your account is active or as needed to provide our services. When no longer required, your data is securely deleted or anonymized.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your data
- Restrict how we process your data
- Withdraw consent at any time
To exercise any of these rights, email us at support@trivests.com
9. Third-Party Links
Trivest may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies.
10. Age Requirement
Trivest is not intended for anyone under 18 years old. We do not knowingly collect data from minors.
11. Policy Updates
We may update this policy from time to time. Changes will be posted here with a new "Last Updated" date. Continued use of Trivest means you accept the updated policy.
12. Contact Us
